1. We’re uneducated. As for myself and the person sitting next to me, this couldn’t be further from the truth.
2. We will connect you to the CEO, president, or some other person that has no desire to speak with you. We can, but you have got to be kidding.
3. We have all the answers at our fingertips. Most, but not all.
4. We have no other calls coming in and we can keep you on hold as long as you want to be there. Wrong again, bucko. Especially when there is only one receptionist here. Please just leave a message. PLEASE.
5. We can make the person you called for 5 minutes ago, who we told you had just stepped out to lunch and would be back in an hour, appear magically out of a snag in our No nonsense® knee highs. And then a second time out of our tightly wound bun when you call again 10 minutes later.
6. We are too lazy to transfer your call. I really need to file my nails now, you should call again later.
7. We are lying when we tell you that someone is in a meeting. And again when they are still in that meeting. It’s not like they are working or anything.
8. We are bimbos. See #1.
9. We were hired to be the eye-candy. I don’t know, this may be true.
10. We enjoy it when you ogle us from the other side of the front desk. Obviously, because we’re uneducated bimbos and eye-candy.
11. We are nosy. All the questions we’re asking you are just so that we can know everything about you. It’s not so we can do our jobs or anything like that.
12. We can control whether or not the person you want to speak with actually picks up the phone. Listen to me — if they don’t pick up the phone, they have let you go to voice mail. They do not want to talk to you right now. Please leave a message and they will get back to you as soon as…oh forget it. Whenever the boss walks by and they need to look busy.
13. We can totally give you the president’s cell phone number. What planet are you from? Oh, you’re a personal friend? Right, that’s why you hang up whenever we tell you we have no access to that number (that’s sitting right in front of us, but come on, we’d like to keep our jobs).
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31 Responses for "Thursday Thirteen #45 - Thirteen Things People Assume About Receptionists"
I loved this! I did my time behind the desk and can confirm they’re all true! My boss saw me take a biography along with me to lunch and actually asked me who told me what books to read. FAUX BIMBOS UNITE!
THAT’S A GREAT TT!
I’ll add to this (as I’ve been a part time receptionist as part of my job duties before) that people think we (they) are phone books, especially if they got the wrong number. “Well, what’s the number to xxxx?” I AM NOT YOUR PHONEBOOK.
I was a receptionist for a while and you are right on target!
teehee
This is all so true! In another lifetime I was a receptionist, and this is right on. Actually, I interviewed for a receptionist position today even. It’s been more than ten years, but I’ve still got it in me… and then some!
Ah, the dreaded gatekeepers! I always used to tell my sales staff never, ever get on the wrong side of a customer’s receptionist. By the way, you can always tell if someone actually was at a meeting — they call you back when the meeting’s over!
happy tt and it’s sad that folks make assumptions about postions, races and gender. But, I love when folks are surprised that I’m nothing like the stereotypes.
Since we are a staff of 6, we all share phone duties and I was nodding and laughing at everything you listed here.
Great list, Ilaughed a lot though I never worked as a receptionist, but I get a good picture of the job
Happy TT and greets
Julia
P.S.: There are similiar occassion in my job as a barkeeper. People got the list of beverages in their hands, which includes 3 brands of beer and ask what beer we’ve got. And all you can do is keep on smiling *sigh*
I used to do receptionist work and you nailed it….give out the CEO’s cell number….hahahaha Happy TT.
All too true!
I learned from one of my journalism college instructors to ALWAYS be nice to receptionists and secretaries because they often know MORE than the CEOs. Too few people realize that.
Nope, I dont believe any of those. Ive seen the job, I wouldnt want it. Its a rough one!! Happy TT from someone who has seen you guys in motion and is thankful to have you around.
Hey I really liked this list. I run my own business and I think I will give this list to my receptionist and have her post it on her desk, maybe frame it so when people come in they can read it before they open their mouths! Great list really. And BTW - I believe receptionists are the backbone of any company - a foundation no company can fore go and if receptionists were really dumb, we would all be out of business.
My TT is up here.
That is wonderful! Did someone set you off this week. I love it!
SJR
The Pink Flamingo
I love this TT! Sadly I think my hubby things all the above are true.
I used to be a representative for a major insurance company and I was able to relate to a lot of these.
Thanks for the chuckles. Great post.
Alice at I Was Born2Cree8
Or My 24th Thursday 13
What a great list! A good receptionist is hard to find. Ours retired last fall and we miss her so much, her replacement leaves much to be desired.
Keep up the good work! Happy TT!
What a creative idea for a TT! I did temp as a receptionist for two weeks, I was horrible at it. Absolutely horrible.
Long ago, in a city far, far away, I worked as a receptionist for many years…it was a fulfilling job (to me), but it’s hard. Great list!!
Happy TT!!
[...] time as receptionists (or still are), I thought I would share a few items from my list of “Thirteen Things People Assume About Receptionists.” Do chime in if you can [...]
My mom had a guy keep calling and telling her that he needed to talk to the boss right now for a meeting between his boss and that boss, but he didn’t even know the guys name. He kept calling and telling her that when he does get through that she will lose her job over this and on and on, lol.
I don’t think anyone thought I was eye-candy when I worked, lol, but I did get lots of fun calls.
I couldn’t agree more with the fact that many people think that Receptionists are basically brain dead. Also, I’ve been told by many people that they most employers won’t hire a Receptionist if that person isn’t attractive.
So, which is worse– the people that you have to deal with on the phone or the ones you deal with in person? I would think that the people you can put on hold may be easier to manage than the person that shows up and won’t go away.
Happy T13!
I’ve never worked as a receptionist. I’m a teacher and on that rare occassion when I’ve been in the office and was asked to cover the phone for a minute while the sec. ran to the bathroom I prayed that the phone did NOT ring. I am very good at hanging up on people when trying to transfer them and I never know the answer to any question. I have great respect for those of you who can keep it all straight. Oh, and I always try to be nice to the lady who answers the phone — she can help.
Loved your post!
On the money! So true, and so poignant!
Great TT, but you’ve totally destroyed my opinion of receptionists. Now I’ll have to find someone else to think of as brainless bimbos.
Happy TT
Never underestimate receptionists! I have great respect for them. Great list, Elizabeth! Come check out my TT today…
Very entertaining! I’ll try not to be “one of those people” in the future.
I love this, how true some of these are!!!!!
So true, so true… I love when people call asking to speak to the company owner and when I say he offices out of the home office, well, can I have that number or his cell phone… I actually had one guy say that he’d “lost” it and just needed it again. Geez… how stupid do they think… wait, nevermind, see #1.
Great Thursday 13. Mine is here.
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